Shipping policy

Shipping Policy

We’re so glad you’re here—now let’s get your Coco Palm on the way!

📦 Shipping Rates

• United States – FREE shipping on all orders

• Canada – Flat rate of $35 USD

• United Kingdom – Flat rate of $45 USD

Shipping rates are calculated at checkout based on your location. We do not currently ship outside these regions.

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🚚 Order Processing

Please allow 2–4 business days for order processing before your package ships. During peak times, processing may take slightly longer—but we promise it’s worth the wait.

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📍 Tracking Your Order

Once your order ships, you’ll receive a confirmation email with your tracking number. You can also check the status anytime on our Track Your Order page.

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📬 Delivery Responsibility

After your order leaves our hands, it’s in the care of the courier. While we’ll always do our best to support you, we’re not responsible for delays, lost, or stolen packages once the carrier has taken possession.

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✉️ Shipping Questions?

Email us at customercare@cocopalmbodycare.com and we’ll be happy to assist.